Processes

Create a process that’s designed for progress.

Streamlined process is our focus. But we believe true success is only possible when you can see the results. That’s why every process we put into place is trackable, giving you the insights you need to make actionable decisions for the future state of your business.

Workforce Analytics

One of ARO’s key strengths and distinct differentiators is our ability to design, implement, and manage an integrated enterprise solution for workplace management. Through our proprietary and market-leading analytics, we can proactively adjust resources to ensure clients gain effective responsiveness, maximized customer care, and optimal integrated processes. With ARO, you gain a holistic approach to your operation, with enhanced value and ROI.

ARO phone and tablet applications

AROworks Capacity

Operational Efficiency

Everything we do continuously improves your operations from maximizing efficiency to planning future needs.

BI Tools

Using BI and Analytics-Driven Insights ARO provides market-leading Business Intelligence and Predictive Analytics to streamline all of our customers’ service operations.

Benchmarking

Comparing millions of data points across multiple verticals and services, ARO can benchmark your operation to ensure we’re as efficient as possible, and you always know how your operation compares.

Predictive

With the right data, we can predict future volume and staffing requirements based on a range of KPIs tailored to your operation.

Optimization

More than just totals and averages, we analyze trends to help adjust resources at the right times.

Business Transformation

Integration of Resources

We pride ourselves on involving your teams in our process changes. ARO’s and our clients’ resources work hand-in-hand to ensure all tasks are done by the right people with the right skillset.

Flexibility of Staffing

Through our unique staffing models, we can help provide staff when and where required for a project, for as long as required for a project.

Use and Blend of Tech with Staff

Process can drive technology, and technology can drive process. Using the right blend of both is key to ARO’s success. We can create custom technology solutions based on the custom processes we create to ensure you have the correct blend of people, processes, and technology.

Aro employee on tablet

Digital Innovation

Our digital innovation teams have helped organizations save tens of millions of dollars through process digitization. From reduced headcount to more remote-worker opportunities, we can help even the most extensive process convert their physical process assets into digital assets for faster and more automated workflows.

Continuous Improvement

Dedicated process improvement teams audit our customer’s accounts on a scheduled basis to ensure leading-edge and future state attainment. The world changes and as needs and technology change, the continuous improvement team is there to ensure all of our clients are working the most modern and efficient tools possible. ARO is always Looking towards the future.

At ARO, we represent “Best of Breed” technology solutions that support and simplify your processes.

Explore Our Technology