Our Platform
Benchmark the quality of your operations, track cost savings, and raise customer satisfaction with AROworks and our print, mail, and other services.
Measure What Matters
Most mailroom solutions focus on totals, but that doesn’t give you the insight you need into business performance. AROworks measures key performance indicators like cost savings, customer satisfaction, and employee capacity so you can understand the health of your operations and find areas for continuous improvement.
Customer Satisfaction
Easily send surveys directly to end-users and build benchmarks for quality and satisfaction scores.
Cost Savings
Track expenses and see how you save.
Capacity
Measure productivity and resource utilization for your facilities.
Performance
Measure KPIs, adherence to contractual responsibilities, and defects to drive continuous improvement.
Uncover New Cost Savings
Track every expense for your mail and print operations and watch AROworks calculate the cost savings year over year. Find new areas to cut unnecessary spending, improve your processes, and identify patterns that lead to substantial long-term savings.
Quantify your mailroom and print center performance.
Record every line item in AROworks and calculate your cost savings down to the dollar.
Analyze how employees are spending their time and ensure they’re focused on the right activities.
Track package deliveries and establish a clear chain of custody to reduce missed deliveries and package loss.
Integrate Your Operations
Break down operational silos by integrating personnel and processes in AROworks. Track the long-term impact process changes have on your efficiency and build a reporting structure for continuous improvement.
- Track service quality and see how often projects are completed on time.
- Create customized KPIs for your operations and track them daily, monthly, and annually.
- Measure the capacity of each facility and make data-informed decisions about resource allocation.
In-depth Reporting
Gain a detailed understanding of how your operations are running with AROworks. Get insight into packages received, print jobs requested, and other operational metrics at a glance. Dive deeper and track who uses your services most often, how satisfied they are, and where the majority of your resources should be focused.
Industry Benchmarks
Compare your operational metrics
to similar companies.
Chain of Custody
End-to-end package tracking
to ensure delivery
Key Performance Indicators
Create custom goals and
measure progress.
Operational Metrics
Calculate packages in and out,
daily print jobs, and more.
Print Solutions
Print Center Consulting
ARO can support your print production and creative service needs and provide consultation on how to support your market efforts with print. Our capabilities include both off-site and on-site production, equipment and technology configuration, and ROI considerations.
Operations Management
Workforce Analytics
AROworks helps you take a crucial first step in optimizing operations: understanding the current state and identifying opportunities for improvement. Our analytics not only provide crucial insights, but also allow us to proactively adjust resources to ensure clients gain effective responsiveness, maximized customer care, and optimal integrated processes. We always work with enhanced value and our customers' ROI in mind.
Schedule a Free Demo
See AROworks in action. Schedule a free demo with our team and explore how your operations can benefit.